Important Information

Making an informed decision

Before choosing one of our products it is important that you consider whether it is right for you. To help with this, we produce a document detailing each product’s key features, which is made available to all applicants automatically and should provide you with enough information to make an informed decision.

View the All You Need to Know About Our Child Trust Fund document*

View the All You Need to Know About Our Ethical Child Trust Fund document*

View the Over 50s Life Insurance Plan Brochure and Key Features document*

View the All You Need to Know About Our Junior Bond document*

View the All You Need to Know About Our Family Bond document*

'All You Need to Know…' documents for other products are available on request. For Unit Trust investments (including ISAs and direct investment info for the Child Trust Fund), we also produce a document called a 'Full Prospectus' giving much more complex and detailed information. This is available on request by writing to our Customer Service Team at our registered office address below.

Please note that the ‘All You Need to Know…’ documents for Child Trust Fund accounts also include ‘Simplified Prospectus’ details along with the product key features.

If you decide to invest as a result of this website, you will be doing so without receiving any investment advice. Family Investments does not give advice on the suitability of any of its products. If you have any doubts about the suitability of an investment you should seek advice from a qualified financial adviser.

Buying a product

• If you do not receive a Welcome Pack in the post within 5 business days, you should notify us immediately. This may be done by phone: 0844 8 920 920**. You may also write to us at: Family Investments, 16-17 West Street, Brighton, East Sussex, BN1 2RL
• We are not obliged to accept your electronic application. It is subject to further checking after being submitted online and should any problems arise from it we will contact you as soon as possible.

General warnings for all products

• Family’s products (with the exception of the Cash Child Trust Fund and the Over 50s Life Insurance Plan) are stockmarket based. As such, the capital value of your investment and any income from it may fall as well as rise, which may result in you receiving back less than was invested.
• We are unable to reclaim the tax credit on dividend income, which is taxed at source.

Child Trust Fund

• Any money put into the Child Trust Fund account belongs to the child. Only your child will be able to access it, and only at age 18.
• All money invested in a Cash CTF is held on deposit and earns interest. Its value cannot fall but due to the effects of inflation your child will not be able to buy as much in the future as they could today.
• Please remember the tax advantages depend on individual circumstances and the tax treatment of the Child Trust Fund may change in future

The proceeds that are received from the CTF accounts will be free of any personal tax liability (i.e. they are exempt from income tax and capital gains tax). The income of the underlying unit trust may be subject to corporation tax whilst capital gains are exempt.

Over 50s Life Insurance Plan

The Over 50s Plan is a whole of life insurance policy and should not be regarded as an investment.

• You are not eligible for the the Family Investments Over 50s Life Insurance Plan if you:
• Are not aged 50-80.
• Have suffered from a heart attack, stroke or cancer in the last 5 years.
• Have been diagnosed with a terminal medical condition.
• Premiums are fixed and paid for life, or until your 90th birthday, but cover will continue for the rest of your life.
• If you stop paying premiums before age 90, your plan will lapse and you will receive no benefit and no refund of premiums.
• If you die in the first year we will refund premiums, but full benefit will not paid.
• Full benefit is payable after 12 months.
• Double benefit is paid upon accidental death before age 71 (including within the first 12 months).
• If you live long enough, the total premiums paid may eventually exceed the amount of life cover.
• The value of the lump sum will be reduced by inflation.

Family Bond, Junior Bond, Ethical Bond and ISAs

The tax benefits offered by these investments could be removed by future changes in legislation. The value of these benefits can fluctuate and will depend on the holder’s individual circumstances.

Junior Bond and Ethical Bond for a Child

The parent or guardian will control the policy until the child reaches the age of 18. The Payer’s permission will be required if the plan is to be encashed before the end of the payment term. After this time the child’s signature will be required on documents.

Security

• We shall accept your electronic application without the need for further written confirmation, so it is important that you take suitable precautions if you are using a computer which can be accessed by other people.
• You should ensure that your personal and banking details are not available to an unauthorised user.
• We cannot accept responsibility for any misuse arising on your computer which results in information being given to us without authority.

Principles and Practices of Financial Management

If you require information on how the with profits funds are managed, please click on the link below to view a copy of our Principles and Practices of Financial Management (PPFM). You will find two versions of each PPFM – a standard version and a ‘customer friendly’ version.

Principles and Practices of Financial Management

Member information and corporate governance

Family Investments is committed to complying with the Combined Code on Corporate Governance as relevant to mutual insurers. In accordance with the Code we are committed to providing information on Family Investments, its management and other information that our members may want to know. To find out more about Family Investments and who qualifies as a member just click on the link below.

Member Information

Family Investments does not provide advice. If you have any doubts about the suitability of this product you should seek independent financial advice.

See our full product listing (PDF)*

Family Investments is a trading name of Family Assurance Friendly Society Limited (incorporated under the Friendly Societies Act 1992 Reg. No. 939F), Family PEP Managers Limited (Co. No. 2934967), Family Investment Management Limited (Co. No. 1915516) and Family Equity Plan Limited (Co. No. 2208249) which are authorised and regulated by the Financial Services Authority (25 The North Colonnade, Canary Wharf, London, E14 5HS). Family Enterprise Limited (Co. No. 2489291) is not authorised or regulated by the Financial Services Authority. Registered in England and Wales at: 16-17 West Street, Brighton, East Sussex, BN1 2RL.

Each of the companies detailed above, that are authorised and regulated by the Financial Services Authority (FSA), are also registered on the FSA website at. Click here to access the FSA website.

The respective FSA register numbers are:
Family Assurance Friendly Society – 110067
Family PEP Managers Ltd – 171880
Family Equity Plan Ltd – 122351
Family Investment Management Ltd - 122394

Our VAT number is 620 7942 45.

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** Telephone calls may be monitored or recorded for training purposes. Calls cost 9.9 plus 3p per minute from a BT landline (correct at 06/05/10). The cost of non-BT landline calls may differ.