Need to get in touch

Our Customer Services team are available from 9am to 7pm Monday to Friday, and 9am to midday Saturday.

By phone 0844 8 920 920

Telephone calls may be monitored or recorded for training purposes. Calls cost 7p plus 3p per minute from a BT landline (correct at 20/10/08). The cost of non-BT landline calls may differ.

By fax 01273 207 080

By email - click here

(You can contact Customer Services using this email address. However, please note that we are unable to accept a change of name/address/Direct Debit or provide any policy-specific information via email.)

By post

Family Investments
16-17 West Street
Brighton
BN1 2RL

By phone from overseas 0044 1273 222 529

Find us

Family Investments is located on West Street, a stone's throw from the sea front and Brighton's famous pebbly beach.

Brighton is 20 miles from the M23. Take the A23 south or from the east and west the inland A27 or the coastal A259.

Our office is a ten minute walk from Brighton station, with frequent services from London Victoria, Gatwick Airport and London Bridge.

Convenient parking is at NCP West Street reached by taking the first left travelling north up West Street.