You can contact our Brighton-based Customer Service Team in a variety of ways.
By phone or fax
To speak to us about an existing account: 0844 8 920 920*
If you're calling from overseas: 0044 1273 222 529
All calls may be recorded and monitored for training purposes.
* Open 9am-7pm weekdays and 9am-12 noon Saturdays. Lines close at 5.30pm weekdays for products other than the Junior ISA and CTF. Calls cost 13p plus 3p per minute from a BT landline (correct at 30/12/11). The cost of non-BT landline calls may differ.
Our fax number is 01273 736 958
Please note that we are unable to accept a change of personal details by fax.
Family Investments does not provide advice. If you have any doubts about the suitability of any of our products you should seek independent financial advice.
By post
Enquiries can be sent by post. Address all correspondence to:
Customer Services
Family Investments
16-17 West Street
Brighton
BN1 2RL
