We are committed to protecting and respecting your privacy. This policy (together with our terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
What information about me is collected on our website or through our internet products?
Who operates this website and where are our servers located?
Cookies, Tags and Personal Information
Is our site designed for use by children
When do we disclose information to third parties?
Is the information we collect secure?
What choices do I have regarding the collection, disclosure and distribution of personally identifiable information?
Who do I contact if I have any privacy questions?
We collect two types of information: personally identifiable information and non-personally identifiable information.
Personally Identifiable Information
Non-Personally Identifiable Information
Non-Personally Identifiable Information includes user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Website. Non-Personally Identifiable Information is used to help us understand who uses our Website and to improve and market our Website in general.
Family Investments operates this website and our servers are located at our registered office, address details are shown below.
Family Investments is a trading name of Family Assurance Friendly Society Limited (incorporated under the Friendly Societies Act 1992 Reg. No. 939F), Family PEP Managers Limited (Co. No. 2934967), Family Investment Management Limited (Co. No. 1915516) and Family Equity Plan Limited (Co. No. 2208249) which are authorised and regulated by the Financial Services Authority (25 The North Colonnade, Canary Wharf, London, E14 5HS). Family Enterprise Limited (Co. No. 2489291) is not authorised or regulated by the Financial Services Authority. Registered in England and Wales at: 16-17 West Street, Brighton, East Sussex, BN1 2RL.
We do not make any attempt to find out the personal identities of people visiting our website.
If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Cookies are pieces of information that a website transfers to the cookie file on your computer's hard disk. Cookies enable users to navigate around the website and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the site.
Some cookies only stay on your PC for the duration of your visit to our website - these are session based cookies and expire when you shut down your browser. Others are known as 'persistent' and remain on your PC for a fixed period of time - minutes, months or indefinitely.
There are different types of cookie which do different things, such as allowing efficient navigation around the website, remembering preferences and improving your overall browsing experience. Others can be used to measure the number of site visits and most popular pages users visit. Cookies can also be used to provide you with advertising which is more tailored to your interests - we do not use these types of cookies.
There are four classification of cookies - strictly necessary, performance, functionality and targeting. This website uses only strictly necessary and performance cookies. Neither of these two types of cookies gather any information about you that could be used for marketing, or remembering where you've been on the internet.
Strictly necessary cookies - are cookies that let you move around the website and use essential features such as secure areas. We use the following strictly necessary cookies for the sales and service functionality on the website, and to show cookie preferences:
ASP.NET_SessionId, owned by us, which is a session based cookie civicAllowCookies & civicShowCookieIcon, owned by us, which are persistent cookies that expire after 2 months
Performance cookies - collect information about how you use the website, for example what pages you visited and if you experienced any errors. They don't collect personal identifiable information, all the information collected is anonymous, and are used to help us improve how our website works, understand how our customers use the website and measure how effective our advertising is. We use:
__utma, owned by Google, which is a persistent cookie that never expires __utmb, owned by Google, which is a short persistent cookie that expires after 30 minutes __utmc, owned by Google, which is a session based cookie __utmz, owned by Google, which is a persistent cookie that expires after 6 months
Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the "Help" section of the toolbar.
More information about Cookies can be found in the ICC UK Cookie Guide.
Our web pages may contain electronic images, known as web beacons or spotlight tags. These enable us to count users who have visited certain pages on our website. Web beacons and spotlight tags are simple tools used to obtain generic information about the web pages visited. They are not used to obtain information about specific users. We do not disclose any of your Personally Identifiable Information to our advertising partners.
We also use Google Analytics to help analyse the use of our website. This analytical tool uses 'cookies', which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Family Investments. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. We will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site.
Through third party referral programme operators and others, we offer referral programmes whereby referral websites can earn advertising revenue through enquiries and sales completed on our Website. To track the earning of such advertising revenue, and to determine the effectiveness of the referral programmes, the users who request an information pack or apply online are tracked using technologies such as cookies or action tags that do not use Personally Identifiable Information. Our programme operators and the referral websites themselves can only access non-Personally Identifiable Information such as data relating to the number of impressions served, the number of transactions completed, and their resulting advertising revenue. They cannot access our customers' personal data.
We also collect Non-Personally Identifiable Information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Website. This information may be used to analyse trends, to administer the Website, to monitor our Website's use, and to gather general demographic information.
Email a Friend/Email Friends and Family to add to Account.
Through our Email a Friend or Email Friends and Family to Add to Account tool on our Website, we will automatically send your friend(s)/family a one-time email containing the information you request to be sent. If you elect to use the Email a Friend or Email Friends and Family to Add to Account tool, we will collect from you Personally Identifiable Information about your friend(s)/family, which you have provided, such as your friend's name and email address. We will not store this information anywhere on our systems, it is collected only to enable us to send the email and is then removed. We recommend, however, that you make sure that your friend or family member wants to receive emails from you regarding materials on our Website.
Posting Pictures or other material to your Account on the Site.
You may post baby pictures / photographs ("Content") to us for publication on the Site. Please choose this Content carefully.
Photographs, pictures or material must NOT:
All photographs and pictures MUST be:
We have the right to monitor Content and may edit, reject or remove Content if we believe it does not comply with the above requirements. Family Investments reserves the right in its sole discretion to reject, refuse to post or remove any postings by you.
We are committed to protecting the privacy of children. The way our Website and Internet Products are laid out ensure they are not directed at individuals under the age of 16. We urge all parents or guardians to participate in their children's exploration of the Internet, and to teach their children about protecting their personal information while online
Laws and Legal Rights.
We may also disclose your information (including Personally Identifiable Information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a search warrant, a court or regulatory order, or other valid legal process. We may disclose Personally Identifiable Information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms and Conditions or to protect the safety and/or security of our users, our Website or the general public.
Third Parties Generally.
We may provide to third parties information about you that does not allow you to be identified or contacted (i.e. Non-Personally Identifiable Information detailed above), including where such information is combined with similar information of other users of our Website. For example, we might inform third parties regarding the number of unique users who visit our Website, or the activities that visitors to our Website engage in while on our Website. The third parties to which we may provide this information may include potential or actual advertisers (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.
Sale of Business.
Notwithstanding the above commitments to protect your information (including Personally Identifiable Information) from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.
You can always contact us in order to (1) update or correct your Personally Identifiable Information, (2) verify what Personally Identifiable Information we maintain about you, (3) change your preferences with respect to communications and other information you receive from us.
Anyone contacting us for details of the information we hold on them will have to verify their identity (or we will take reasonable steps to verify their identity). We reserve the right to make a small charge as prescribed by current legislation for such a request.
Email our Privacy Coordinator at:firstname.lastname@example.org
Or, write to our Privacy Co-ordinator at
Family Investments16-17 West Street Brighton, BN1 2RLUnited Kingdom Attn: Privacy Coordinator
More about us
* All figures as at 31st December 2012
FAMILY INVESTMENTS DOES NOT PROVIDE ADVICE, AND AS SUCH ANY INFORMATION PROVIDED ON THIS SITE SHOULD NOT BE INTERPRETED AS FINANCIAL ADVICE. IF YOU HAVE ANY DOUBTS ABOUT THE SUITABILITY OF ANY OF OUR PRODUCTS YOU SHOULD SEEK INDEPENDENT FINANCIAL ADVICE.
Our products are not available to U.S. investors. For further details, please see the Important Information
Family Investments is a trading name of Family Assurance Friendly Society Limited (incorporated under the Friendly Societies Act 1992 Reg. No. 939F), Family PEP Managers Limited (Co. No. 2934967), Family Investment Management Limited (Co. No. 1915516) and Family Equity Plan Limited (Co. No. 2208249) which are authorised and regulated by the Financial Services Authority (25 The North Colonnade, Canary Wharf, London, E14 5HS). Family Enterprise Limited (Co. No. 2489291) is not authorised or regulated by the Financial Services Authority. Registered in England and Wales at: 16-17 West Street, Brighton, East Sussex, BN1 2RL, United Kingdom. Site last updated 26th April 2013.
© Family Investments